TERMS & CONDITIONS

Effective Date: February 10, 2025
Business Name: Lena Luxe Aesthetics
Location: Bridgeville, Pennsylvania

1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms & Conditions and all applicable laws of the Commonwealth of Pennsylvania. If you do not agree, please do not use this website.

2. Medical Disclaimer
All content on this website is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Use of this website does not establish a provider-patient relationship with Lena Luxe Aesthetics or its providers. A formal consultation and medical evaluation are required prior to receiving any treatment.

3. Provider & Scope of Practice
Services are performed by licensed medical professionals in accordance with Pennsylvania law. Certain treatments may require medical clearance and are subject to provider discretion.

4. Services & Results Disclaimer
Aesthetic results vary by individual. We do not guarantee specific outcomes from any treatment, including but not limited to BOTOX Cosmetic®, dermal fillers, or biostimulatory injectables.

5. Appointments, Deposits & Cancellation Policy
A deposit may be required to secure appointments.

We require a minimum of 24 hours’ notice for cancellations or rescheduling.

Late cancellations or missed appointments may result in a fee or forfeiture of deposit.

6. Payments, Packages & Refund Policy
Payment is due at the time of service.

All services rendered are non-refundable.

Prepaid promotional purchases, packages, and memberships are non-refundable and must be used within stated timeframes, in compliance with Pennsylvania consumer laws.

7. Gift Cards & Promotions
Gift cards are non-refundable and may not be redeemed for cash except where required by Pennsylvania law.

Promotions and discounts may have expiration dates and restrictions.

8. HIPAA & Privacy
Lena Luxe Aesthetics complies with applicable federal and state privacy laws, including HIPAA.

Protected health information (PHI) is only collected and used in accordance with our Notice of Privacy Practices. However, communication via website forms, e-mail, phone, or text messaging may not be fully secure.

9. Electronic Communications & Consent
By submitting your information through this website, you consent to receive communications via e-mail, phone, and text message, including appointment reminders and promotional offers. Message and data rates may apply. You may opt out at any time.

10. Website Use & Intellectual Property
All website content, including branding, images, and text, is the property of Lena Luxe Aesthetics and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability
To the fullest extent permitted under Pennsylvania law, Lena Luxe Aesthetics shall not be liable for any damages arising from the use of this website or reliance on its content.

12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania.

13. Modifications
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

14. Contact Information
Lena Luxe Aesthetics
197 Millers Run Road, Suite 220, Suite 9A
Bridgeville, PA 15017
Phone: (412) 914-3627
Email: contact@lenaluxeaesthetics.com